Reviews & reputation
A better rating, without the chasing
Google reviews integration, automated review requests and moderation: reputation management that asks the happy guest at exactly the right moment.
Google reviews integration, automated review requests and moderation: reputation management that asks the happy guest at exactly the right moment.
The guests who loved the night rarely leave a review, while the unhappy ones always do, and nobody has time to ask at the right time.
Sidedoor times a review request to the visit, routes feedback for moderation, and surfaces reputation trends alongside the rest of your numbers.
Check-in and spend signals spot the guests who had a great night, so an automated request goes to them: positive intent flows to Google, concerns route privately for a quick fix.
Reputation sits next to bookings and spend, so you can see your rating trend over time and which venues and services move it.
Book a walkthrough and we’ll show you Sidedoor on a venue like yours.