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Sidedoor
For restaurants

Every cover booked, every table earning

Pacing and table planning that keep the room full, no-show protection on every booking, and a guest record that grows with every visit.

Why restaurants switch

Bookings arrive when nobody is there to take them

42% of online bookings on Sidedoor come in outside 9 to 6. A restaurant that books by phone, or behind a clunky widget, loses them to the place down the road.

Sidedoor takes them around the clock, seats them to your rules and protects them with a card on file, so the book fills itself while the team runs the service.

580,000+
Covers booked through Sidedoor a year
62%
Of bookings made online, with no staff time
42%
Of online bookings arrive outside 9 to 6
49%
Of bookings protected by a deposit or card on file
Pacing & table planning

A full room, never a double-booking

Set pacing, turn times and service limits once and every booking follows them. The planner finds the best table for every party across the whole day, and a table is held while the guest pays, so two people can never book the same seat.

  • Pacing, max covers and online cut-offs per shift
  • Whole-day table planning, with the waitlist assigned in one tap
  • Tables held during checkout, with a visible countdown
  • Change a rule for one date or a date range, then it reverts
No-show protection

Card on file, charged only if they don’t come

Guests save a card when they book and nothing is taken. If they don’t turn up or cancel late, the fee is charged automatically, and every charge sends a clear receipt.

  • Card on file, deposit or full payment, set per payment policy
  • No-show and late-cancel fees charged automatically
  • Staff request more and the guest approves it in one tap
  • A receipt email for every charge and refund
Pre-orders

The kitchen knows before they arrive

Set menus, sharing feasts and drinks packages are chosen at booking, or added later from a pre-order link you send. Make pre-orders required or optional per table type.

  • Pre-orders at booking, or from a link sent later
  • Required or optional per table type
  • Paid upfront, or agreed and paid at the venue
  • Shown on the booking for the kitchen and the floor
Switching

Bring your history with you

We move your bookings, guests and floorplans across from SevenRooms or Dojo for you, upcoming bookings included, so service carries on as normal. 330,000+ bookings have come across already.

  • Past and upcoming bookings imported, nothing re-keyed
  • Guest profiles, tags and visit history kept
  • Guests get a "your booking has moved" email with calendar links
  • Try it first with a 30-day trial

Ready to see it on your floor?

Book a walkthrough and we’ll show you Sidedoor on a venue like yours.